Privacy Policy
At Eden + Gray Goods, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your information when you visit our website or interact with us.
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
1. Information You Provide
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Personal Details: Name, email address, phone number, shipping and billing addresses.
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Payment Information: Payment details are processed securely through third-party payment providers. We do not store full credit card details on our servers.
2. Information Automatically Collected
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Device Information: IP address, browser type, operating system, and other technical details when you visit our website.
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Usage Data: Pages viewed, links clicked, and time spent on our website.
How We Use Your Information
We use the information collected for the following purposes:
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To process and fulfill your orders, including shipping and delivery.
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To provide customer support and respond to inquiries.
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To send updates about your order, promotions, or new products (you can opt out at any time).
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To improve our website, products, and customer experience.
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To comply with legal obligations and protect against fraud.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: With trusted partners who assist with order processing, payment, shipping, or marketing.
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Legal Requirements: To comply with laws, regulations, or legal requests.
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Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.